FAQ
Can we install a new roof over the existing roof?
Yes, but the preferred method is replacing the old roof entirely. Removal of the old roof allows for inspection of the substrate and eliminates any wet, rough, or unstable existing materials.
What type of roofing system should I use?
It will depend on your house/building and needs. We will inspect your house or building to determine the best methods, materials, warranties, and prices for your roofing and construction needs.
Can we put the roof on during the winter?
We can install a roof all year ‘round, with only minor adjustments due to severe weather conditions.
What is a ridge?
The ridge is the top of your roof, which runs level to the ground (does not have slope). It is usually covered with ridge caps (short shingles laid in a straight line) or, preferably, with a ridge vent.
What is your process in measuring a roof?
What should we take note of when you measure the roof?
What is a Tapered Flat Roof System?
What are the usual types of damages?
We repair damages caused by weather conditions, roof leaks, missing or loose shingles, visible damage to shingles, and any other concerns with your roofs.
Is it expensive to get roof repair?
The price will depend on the repairs needed, but with Quality Discount Roofing & Construction you won’t get a cheaper rate! We have our 110% BEAT OTHER PRICES GUARANTEE ensuring you the best rates. We also offer discounts and free estimates because we value quality over quantity.
How can I use the insurance claim for repairs?
Before we proceed with any repairs, we evaluate the cause of damage first. We can help be your liaison to communicate with your insurance company to evaluate if this is a damage covered by the insurance.
Who evaluates the damages?
One of the inspectors from our team will visit your home/property/building to evaluate the damages. After the whole team has agreed to the evaluation, the adjuster will discuss how you can use the insurance claim, and our team will proceed with the repair.
How can I report any repair issues?
Our team has an open line 24/7. We ensure that all customer concerns will be prioritised. You can visit our website too and send us a message directly.
Do I need my gutter inspected annually?
Yes, your gutters should be correctly inspected and maintained at least every second year to avoid further water damage that would cost far more.
What kind of material warranties are available?
The manufacturers usually issue a material warranty for five (5) years+. When you pick Quality Discount Roofing & Construction, we provide up to an additional of 25 years of workmanship warranty because we know our work is good. You can read more here.
How can I be sure that the material used for roof replacement is safe?
All our roof products are from Owens Corning–a global building and industrial materials leader. We are sure that we provide safe and high-quality material to all our customers.
Can I choose a design for my siding?
Of course! We provide several selections made just for you by James Hardie. Pick the style the best suits your home/property.
What type of gutters do you install?
Are gutter guards necessary for my building?
Gutter guards prevent your drainage from keeping the debris. It is recommended to install to avoid clogging.
What kind of material warranties are available?
The manufacturers usually issue a material warranty for five (5) to forty (40) years. When you pick Quality Discount Roofing & Construction, we provide an additional 10-year workmanship warranty because we know our work is that good.
Which is better, shingles, or metal roof?
Each house is different, which means the ideal material will vary depending on usage, style, price, etc. You can read more about the advantages of shingles and metal roofs here, or you can contact us now, and we can guide you.
What do you do with the old roofing debris?
All debris is taken to the landfill and disposed of properly.
Do you keep the property clean?
Yes, cleanliness is crucial to us. We clean our work area and the surrounding yard area after every workday.
Do you charge for estimates?
No, we provide written estimates free of charge – no commitments!
How will we know the estimates of the roof or any project?
We will be sending you all the details of the estimate once we are done. No worries, we always include all the necessary files you will need to check if we have the correct assessments.
What is iRoofing?
It is application contractors use for roofing projects. This application can measure the roof by locating your house through Google Maps for more precise measuring and simulating the roof.
What is ProSell?
What can I do with ProSell?
Can I get credit using ProSell?
ProSell uses service finance to help you with your finances. Quality Discount Roofing & Construction does not use a credit application.
Can I sync ProSell with AccuLynx?
Does Quality Discount Roofing and Construction have a list of the price of their services?
What is a Financing Comparison Tool?
Since we want to make payments easier for our clients, we use a Financing Comparison Tool to help you decide which loan plan you would like to avail. You can read more about our financing options right here.